OECS Learning Hub
Privacy Policy
Your privacy and data security are our top priorities. This policy explains how we collect, use, and protect your information.
Privacy Policy
Last updated: September 7, 2025
Introduction
The OECS Learning Hub ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform and services.
By using the OECS Learning Hub, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
- Name and contact information (email address, phone number)
- Professional information (role, institution, department, position)
- Educational background and qualifications
- Teaching preferences and specializations
- Location information (country, city, address)
- Account credentials and authentication data
Usage Information
- Platform usage patterns and preferences
- Lesson plans created and educational content accessed
- Communication with our AI assistant and support team
- Technical information (IP address, browser type, device information)
- Cookies and similar tracking technologies
Educational Content
- Lesson plans and educational materials you create
- Quizzes and assessments you develop
- Feedback and reflections you provide
- Collaborative projects and shared resources
How We Use Your Information
We use the information we collect to:
- Provide and maintain our educational platform and services
- Personalize your learning experience and content recommendations
- Process your registration and manage your account
- Communicate with you about platform updates and educational opportunities
- Improve our services and develop new features
- Ensure platform security and prevent fraud
- Comply with legal obligations and educational regulations
- Support research and development in educational technology
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- Educational Partners: With your consent, we may share information with educational institutions and partners for collaborative purposes
- Service Providers: With trusted third-party service providers who assist us in operating our platform (hosting, analytics, customer support)
- Legal Requirements: When required by law or to protect our rights, property, or safety
- Educational Research: Anonymized data may be used for educational research and improvement purposes
- Emergency Situations: In emergency situations where disclosure is necessary to protect public safety
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and privacy
- Incident response procedures and breach notification protocols
- Compliance with international data protection standards
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing for direct marketing purposes
- Withdrawal: Withdraw consent for processing based on consent
To exercise these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Educational content and materials may be retained for longer periods to support ongoing educational activities and research. When we no longer need your information, we will securely delete or anonymize it.
International Data Transfers
The OECS Learning Hub operates across multiple countries in the Eastern Caribbean. Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
Children's Privacy
Our platform is designed for educators and educational professionals. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
You can also submit privacy-related inquiries through our support system or contact our Data Protection Officer directly.
This Privacy Policy is effective as of the date listed above and applies to all users of the OECS Learning Hub platform.