Consumer Experience Storytelling Circle
Activity 1: Building consumer awareness through shared experiences
Activity Overview
Students share personal and family experiences with products and services in a supportive circle format, building awareness of consumer issues and introducing key vocabulary.
Consumer Awareness
Storytelling
Vocabulary Building
Community Building
Duration: 45 minutes
Group Size: Whole class circle
Materials: Chart paper, markers, story prompts
Assessment: Participation observation
Story Prompt Examples
"Tell about a time when something you bought didn't work properly"
"Describe when a service didn't meet your expectations"
"Share about returning or exchanging an item"
"Discuss a positive customer service experience"
Story Sharing Setup
Circle Guidelines (10 minutes):
- • Arrange students in comfortable circle
- • Explain confidentiality and respect rules
- • Provide story prompt cards for inspiration
- • Emphasize listening and support
- • Allow students to pass if uncomfortable
Experience Sharing
Guided Discussion (25 minutes):
- • What happened with the defective product?
- • How did it impact your household?
- • What did you/your family do to resolve it?
- • What was the outcome?
- • How did you feel during the experience?
Concept Introduction
Vocabulary Building (10 minutes):
- • Record key issues on chart paper
- • Introduce: consumer, rights, responsibilities
- • Define: redress, warranty, guarantee
- • Connect experiences to consumer protection
- • Preview upcoming learning activities
Assessment and Differentiation
Assessment Focus:
- • Student engagement in circle discussion
- • Quality of shared experiences
- • Understanding of consumer issues
- • Respectful listening and support
- • Vocabulary comprehension
Differentiation Strategies:
- • Provide story prompt cards for shy students
- • Allow drawing instead of verbal sharing
- • Pair ELL students with supportive peers
- • Offer alternative participation methods
- • Use visual vocabulary supports